policies

Our Mission

Within our Fabflex sanctuary, our mission is to deliver high quality Pilates instruction in an inclusive, supportive, women only environment. We believe in the power of kindness and love to nurture a community where every woman feels welcome, safe, and empowered to reach her full potential.

Inspired by Nature

Inspired by the calming beauty and raw strength of African nature, we carry its spirit into every detail of our space and practice. Our tranquil studio is rooted in the same serenity and grounding power we find in the landscapes around us.

Our Commitment

Beyond our studio walls, attention to detail guides everything we do. Our commitment to our clients is at the heart of our work. Fabflex is a space that embodies tranquility, serenity, strength, and love. A true sanctuary for body and mind.

terms and conditions

The Fabflex Studio is not liable to refund, transfer or offer compensation of any kind for unused portions of any class passes or memberships due to weather, illness or in the event you are unable to attend a class because it is full (OR any other reason).Advanced payment is required to secure your booking.

We have a strict 24 hour cancellation policy for group classes and privates/ semi-private classes. If you cancel less than the specified number of hours before your session commences you will lose the credit.

All classes/packages/memberships are non-refundable and non-transferable.

The Single Group Class credit lasts for 30 days from date of purchase.

The x6 class package lasts for 6 weeks from date of first booking.

The x12 class package lasts for 60 days from date of first booking.

Clients who present as a No Show 2 times, will be blocked from booking classes.

Please arrive 5 minutes prior to class start time.

All classes start punctually and late comers will not be allowed into class. This ensures that all clients have the best possible experience without any interruption.

Please wear grip socks to all apparatus classes for your safety and hygiene purposes.

Please notify your instructor of any medical conditions, past and present injuries, pregnancy or medications before the start of class. If you are pregnant, participation is at your own risk and should be with clearance from your doctors or obstetrician/gynecologist.

Please take off any jewellery before start of class and wear suitable active wear, with no zippers as this can damage our apparatus. As well as not wearing any oil or oil based lotion- for your own safety.